Privacy Policy

Last updated · 16 August 2026

Who we are

Prime Falcon Technologies LLC (“Prime Falcon”, “we”, “us”) is a web, mobile and design studio registered in Dubai, United Arab Emirates. We are the controller of the personal data described on this page.

Prime Falcon Technologies LLC, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates · hello@primefalcon.ae · +971 58 574 5187

What we collect

Information you give us

When you send a brief through the contact form, we collect the name, company, work email, phone number, service, budget range and project description you type into it. We only ask for what we need to reply properly.

Information collected automatically

Our web server keeps standard access logs: IP address, date and time, the page requested, referring page and browser user agent. These are used to keep the site running and to investigate abuse.

Cookies

This website sets no cookies of its own and runs no analytics or advertising trackers. Third-party content embedded on the contact page may set its own cookies — see below.

Why we use it

• To answer your enquiry and prepare a proposal — on the basis of taking steps at your request before entering a contract.
• To deliver and support services you have engaged us for — on the basis of performing that contract.
• To keep the site secure and available — on the basis of our legitimate interest in running it safely.
• To meet accounting, tax and other obligations under UAE law.

We do not sell personal data, and we do not use your enquiry to add you to a marketing list without asking you first.

Third parties

A small number of external services receive data when you use this site:

• Google Fonts — typefaces load from Google servers, which receive your IP address and browser details on every page.
• Google Maps — the map on our contact page is an embed from Google and is subject to Google’s own privacy policy.
• WhatsApp — if you use the WhatsApp link, your message and number are handled by WhatsApp, not by this website.
• Our hosting provider — processes server logs on our instruction.

Where a service sits outside the UAE, data may be transferred abroad. We use providers that offer recognised safeguards for such transfers.

How long we keep it

Enquiries that do not become projects are deleted within 24 months. Records tied to a signed engagement are kept for the length of the contract and then for as long as UAE accounting and limitation rules require. Server logs are rotated within 12 months.

Your rights

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or object to a particular use. You may also withdraw consent where our use rests on consent.

Write to hello@primefalcon.ae and we will respond within 30 days. If you are not satisfied with our answer, you may complain to the UAE Data Office.

Security

The site is served over HTTPS. Access to enquiry data is limited to the people who need it, systems are patched on a regular cycle, and backups are encrypted and restore-tested. No system is perfectly secure, and we do not claim otherwise.

Children

This site is aimed at businesses. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us data, contact us and we will delete it.

Changes

If we change this policy we will update the date at the top of this page. Material changes affecting existing clients will be notified by email.

Contact

Questions about this policy: hello@primefalcon.ae, or write to us at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE.